Find help from a United Way Healthcare Navigator at the Loussac Library
In a bid to bridge the information gap and provide accessible healthcare resources, the United Way Healthcare Navigator Program is creating a new opportunity for people to learn about affordable and high-quality health insurance in healthcare.gov with its walk-in sessions at the Loussac library. These sessions, aimed at demystifying the complexities of health insurance, are spearheaded by dedicated navigators, and are taking place until early January. Jane Straight, Director of Health, Income, and Impact at United Way of Anchorage, described in an interview more details about this initiative.
“Our walk-in sessions at the library do not include any type of formal presentation but rather an opportunity for someone to just walk-in, sit down and talk with a navigator,” explains Straight. The emphasis on an informal and approachable setting sets the tone for these sessions, where individuals can seek guidance on a myriad of healthcare-related queries. From understanding the intricacies of the Health Insurance Marketplace ® at HealthCare.gov to exploring diverse coverage options tailored to individual needs, the navigators, who themselves have undergone significant training, are there to facilitate one-on-one discussions without the need for an appointment.
According to Straight, the origin of these sessions is based in the United Way’s commitment to meeting people where they are. “We try to make it easy for people to learn more about health insurance, have their questions answered, and get help with the actual enrollment process, which for many can be very confusing,” she states. The convenience of walk-in sessions aligns with the organization’s ethos of accessibility, ensuring that vital information about health coverage is within reach for everyone.
This includes those who may not have access to or feel comfortable using a computer. “For folks who may not have a computer or may not feel confident when it comes to using a computer, this is an easy way to sit with a Navigator to get enrolled,” notes Straight. The program’s partnership with the library ensures that computers are readily available for individuals to explore coverage options, check eligibility for cost savings, and enroll in coverage at HealthCare.gov.
Individuals can either complete their own enrollment with the guidance of a navigator or have the navigator handle the enrollment process while they sit side by side. This hands-on approach aims to alleviate any concerns or confusion, ensuring a seamless and comprehensive enrollment experience.
Straight reflects on the most rewarding aspect of these sessions, emphasizing the peace of mind they bring to individuals facing challenging circumstances. From grandparents seeking insurance for their grandchildren to aiding those who fell off Medicaid and need to resume life-saving prescriptions, the navigators play a pivotal role in facilitating access to healthcare solutions. The program’s commitment to offering these services free of charge adds an extra layer of gratification.
As for future plans, while there are no additional walk-in sessions in the pipeline, navigators from the United Way Healthcare Navigator Program are actively participating in various community health fairs and events. Interested individuals can stay updated on upcoming events by visiting the program’s website or calling their hotline. “We’re here to help,” assures Straight, emphasizing the ongoing commitment to community outreach and support.
Walk-in appointments - Every Tuesday and Thursday until January 16. - 2 - 5 PM Loussac Library - 3600 Denali Street, Anchorage
Get in touch with a navigator by calling 2-1-1 or 1-800-478-2221, or send a text to GETCOVEREDAK at 898-211 for free assistance. Interpreter services available.
PROUDLY POWERED BY SOL DE MEDIANOCHE NEWS, LLC. Sol de Medianoche is a monthly publication of the Latino community in Anchorage, Alaska